The Business Cartel NSW Pty Ltd (ABN 59 878 848 422), trading as The Business Cartel ("we", "us"), respects your privacy. This policy explains what personal information we collect through our website and the "Before You Build" worksheet, how we use it, and your choices. Last updated: 14 October 2026.
The Business Cartel NSW Pty Ltd, 3 Hanley St, Wallsend NSW 2287. Email: [email protected]. Phone: +61 432 616 323. Privacy enquiries and complaints go to Matt Ninness at the email above.
We do not ask for sensitive information such as health or financial account details. Please do not send it to us.
Directly from you, when you fill in our form, book a call, or email or message us. Essential cookies on our pages and in our booking tool also collect basic technical data automatically.
We do not sell your personal information.
We only send marketing emails if you consent. Every marketing email has an unsubscribe link, and we action unsubscribes within 5 business days. You can also email us to opt out. If you do not tick the consent box, we only send you the email delivering the worksheet.
We use service providers to run our business. They handle your information only for those purposes:
We may also disclose information where the law requires it.
Some of these providers store or process information outside Australia, including the United States and other countries where our providers operate. We take reasonable steps to make sure they handle your information appropriately.
Information we hold ourselves is stored on a secure, password protected drive, under Australian and NSW regulatory requirements. Information in the systems above is held by those providers and protected by passwords and access controls. A two-step verification process is required to access all private information. How long we keep it: If you subscribe to our emails, we keep your first name, email address and the record of your consent (when and how you agreed) for as long as you stay subscribed. If you unsubscribe, we stop emailing you straight away and keep only your email address on a suppression list so we do not email you again, plus the consent record for 2 years in case we need to show we had permission. If you join our list or complete the worksheet but never become a customer, we delete or de-identify your details after 24 months without any contact or engagement from you. Calendly booking details and business emails are kept for 2 years after the last contact, unless they relate to a paying customer. Invoices, payment and other business records, including customer details on them, are kept for 7 years, which covers the 5 year minimum tax record rule. You can ask us to delete your information at any time, and we will unless the law requires us to keep it. When we delete something, we also remove it from the systems listed above where we can.
You can ask to see the personal information we hold about you, or to correct it, by emailing [email protected]. We will respond within 30 days. If you think we have breached your privacy, email us with the details. We will acknowledge your complaint, investigate and reply in writing. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy and will post the new version here with a new date.